By Mike Economou
Cloud based unified communications solution gives you a distinct business advantage. This is especially seen when it comes to the three pillars of a competitive business model … collaboration, connection, and communication.
But many persons focus on the advantage of moving costs away from capital expenditures to a more predictable operating expense line item. (Most cloud based UCaaS are, after all, subscription-based models). But a cloud-based solution offers much more reduced capital expenditure.
A cloud based unified communications solution is a collaborative tool that adds other functionality to the features we’ve come to expect in business communication. So, in a well-designed UC system, you can expect to find:
Video and web conferencing capabilities
Telephone system, most often VoIP
But in addition to these extra features, here are 5 reasons why most businesses choose to adopt a cloud based unified communications solution.
Five benefits of a cloud-based UC system
1. Wide-scale applicability
Cloud based unified communications can be adopted for a variety of sectors and businesses. You’ll find it anywhere from enterprise organizations to education facilities, government agencies, healthcare. It can be sized for SMEs or scaled for a large multinational enterprise.
2. Enhanced productivity
UC systems support and enhance a productive work environment. For example, cloud-based communication tools facilitate a faster resolution to matters. Plus, it affords easier communication among team members, whether they’re in the same building or thousands of miles apart.
3. Complete collaboration solution
Cloud based unified communications is the key driver for business as companies expand, global partnerships formed, and more businesses embrace remote working. UC systems offer varied collaboration methods that can be tailored to the business type.
4. Enhanced Mobility
In today’s digital age, workers need to be mobile. In a well-developed UC, you can expect uniformity across all devices. This makes it easier to learn and use a platform, especially if it’s intuitive across all devices your staff may be using. While considering mobility, the platform must also provide adequate security as persons operate remotely.
5. Better disaster recovery
Many businesses tend to have their files backed up in off-site locations for disaster recovery. But, with a UC solution, business continuity and agility are maintained, and are location independent. As part of a disaster recovery plan, your businesses’ vital records and communication are protected “off-site.” But they are still easily accessible. So, you can get back to business as usual with less hassle and without as big an investment as other types of emergency back-ups solutions require.
Making a business case for UCaaS
As a CIO responsible for recommending solutions to improve productivity, reduce costs, and increase profits, you already understand the benefits of a UC system. But, Unified Communications as a Services (UCaaS) is a billion-dollar market. Therefore, a UC system could be a sizeable investment. This makes it a difficult sell as you need to create a business case for senior executives to understand the need for its adoption.
Not all UCaaS will break the bank, however. Systems like Ohiya Networks powered by WebRTC allow quick and easy deployment without a significant investment in hardware and more software.
So, book a demo with us. We’ll help you make a business case for the adoption of cloud-based unified communications to improve your company’s bottom-line.